Kenya Power To Update Token Meters.

Kenya Power has announced that all Kenyans using prepaid meter tokens must update their devices before August 31.

Prepaid meters that are not updated by the deadline will stop accepting tokens.

Kenya Power’s Managing Director, Joseph Siror, unveiled the process for updating meter tokens on Wednesday.

“Customers will receive two codes from Kenya Power when they purchase tokens. They will be required to key the codes to their meter following the steps indicated in the SMS before loading the new token,” Siror said.

“In other instances, the Company will send the codes directly to the customers who haven’t purchased tokens to notify them to update their meters. The process is simple and free.” 

Customers must ensure all previously purchased tokens are loaded onto their meters before entering the reset and update codes.

The update will not impact existing tokens that are already loaded into the meter.

The prepaid meter update exercise is free of charge. The prepaid meter update exercise is free of charge.

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